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Customer loyalty

TrueServe Rewards.Eat more, earn more.

Turn every order into perks. Earn points automatically, climb tiers, and unlock faster service plus stronger rewards over time.

Points tracked in real-time Tier upgrades in one tap Tied to real orders
Active wallet0TruePoints available
Sign in to track tier 0 orders
Next Stop: Plus1,200 pts to go
Account anniversary

Your anniversary clock starts the moment you join.

Once you create an account, every year on the day you joined we drop 250 TruePoints in your wallet — automatically. No claim required.

Member since
—Sign in to see your join date
Next anniversary
—Sign in to track your countdown
Yearly bonus
250 ptsCredited automatically every anniversary

How the anniversary perk works

  1. 1
    Day 0 — you join.Your account is created and the anniversary clock starts ticking.
  2. 2
    Order normally throughout the year.Every completed order earns regular TruePoints — your anniversary bonus stacks on top.
  3. 3
    Anniversary day — 250 pts drop in.The bonus is credited automatically. Open the wallet, see the confetti, keep ordering.
  4. 4
    The clock resets — 365 days later, it happens again.For as long as your account stays active and in good standing.
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Membership

Choose your tier.

Manage wallet →
Starter

Basic

Free
  • Standard points earning
  • Access to all restaurants
  • Core order tracking
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Best Value
Priority Tier

Plus

$9.99 / month
  • Priority dispatch during peak times
  • Faster support response windows
  • 1.5x points multiplier on all orders
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Top Perks
Power User

Premium

$19.99 / month
  • Highest dispatch priority
  • Concierge support
  • 2x points multiplier
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How it works

Three steps to better perks.

01

Order normally

Browse health-verified restaurants and check out. Rewards are automatic on every completed delivery — no extra steps.

02

Earn points

Points credit instantly after delivery. Your tier multiplier applies automatically.

Basic 1×Plus 1.5×Premium 2×
03

Unlock tiers

Hit 1,200 pts to unlock Plus (1.5×, priority dispatch). Hit 3,000 pts to unlock Premium (2×, concierge support).

Questions

Rewards FAQ.

When do I see my points?

Points are credited automatically within minutes of your order being marked delivered.

Do I get anything on my account anniversary?

Yes. Eligible accounts receive 250 TruePoints once per year on or after the anniversary of the day the account was created.

Do points expire?

No. Your points never expire as long as your account is active and in good standing.

Can I downgrade my tier?

Yes. You can switch tiers anytime from account settings. Changes take effect on your next billing cycle.

What does priority dispatch mean?

During peak times, Plus and Premium orders are assigned to available drivers first — resulting in faster pickup and delivery.

Is there a free tier?

Yes — Basic is completely free. You earn 1× points on every order with no monthly fee.

How does the 2× multiplier work?

Premium members earn double points on every dollar spent. A $30 order earns 60 points instead of 30.